![]() ![]() If you are a resident with questions about Google Fiber in your neighborhood, you can contact the Google Fiber Construction Hotline at 1-87. Follow the instructions on the screen to add your payment method and activate Autopay enrollment for your next billing due date. At the next landing page, select “My Profile” then select “Autopay”. To enroll in Autopay, log in to your eCARE account and select “Log in to Invoice Cloud” from the left side menu. Please click the link below to fill out the application.Īpplications are accepted January through June each year.Ĭlick Here to visit the Utility Billing & Collections Page. The Utility Budget Billing Application is available online. Learn about our Neighbor Helping Neighbor program. City staff are available to discuss payment arrangements which will allow the customer to request an extension of time when paying their bill.Ĭlick here to learn more about the City’s Payment Agreement option. All applicable fees for installation, capacity, and meter fee will apply.Ĭustomers may need more time to pay their utility bill. It is part of a larger indoor plumbing system that requires a complex supportive infrastructure, including a stable water source, piping, and water filtration to keep the water safe. The program allows a customer to receive this adjustment one time over a 24-month period.įor completely new water or sewer connections and to tap onto the city's water supply, CLICK HERE to access our online application. Tap water is drinking water that comes from an indoor tap or spigot. Prior to making application, be sure to review the Water Standards Manual to ensure compliance with revisions effective January 1, 2020. This application is for customers needing to start, transfer, or stop services related to existing homes or businesses on city utilities.Įffective July 1, 2019, the City of Concord is able to assist customers who experience high water bills due to unexpected leaks with a new program that provides a 100 percent leak adjustment. Application must be completed by a licensed Plumbing Contractor that is bonded with Citizens, a civil contractor, or a licensed PE with an engineering firm. To report an Electric or Water outage 24/7, or for general assistance with City services 7:30-5:30 on weekdays.Ĭlick here to access our Online Utility Application for water, sewer, and electric services. Dial 70 or Telecommunications Display Device (TDD) 1 (800) 735-8262 ![]()
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